Lumber & Building Supply Sales Associate

Now Hiring: Full‑Time Lumber and Building Supply Sales Associate (Counter Sales Associate)

Location: Georgetown, ON
Position Type: Full‑Time

We are currently seeking a Customer‑focused Counter Sales Associate to join our team at our Georgetown location. This role is ideal for someone who enjoys working with customers, has an interest and knowledge in building materials, and thrives in a fast‑paced retail environment.

What You’ll Do

As a Counter Sales Associate, you will play a key role in delivering outstanding customer service while supporting daily sales and inventory operations.

Customer Service

• Assist customers in person and over the phone
• Process orders accurately and efficiently
• Resolve customer questions, concerns, and complaints
• Follow up to ensure customer commitments are met
• Assist with carry‑outs as needed

Order Processing & Inventory Support

• Enter in‑store and phone orders
• Arrange deliveries and supplier orders
• Maintain accurate inventory levels and shelf stocking
• Assist with receiving, pricing, and restocking products
• Investigate inventory discrepancies

Department & Store Maintenance

• Keep displays organized, well‑signed, and clean
• Maintain safe, clutter‑free aisles and storage areas
• Assemble products for display when required

Additional Responsibilities

• Propane tank filling (training and certification provided if required)
• Assist with special projects and general store duties
• Act as an on‑the‑job trainer when assigned

What We’re Looking For

• Strong customer service and communication skills
• Previous retail, counter sales, or building materials experience is an asset
• Product knowledge in building materials such as drywall, lumber, insulation, shingles, plywood, and related products is required
• Ability to work rotating shifts including evenings and weekends
• Comfortable working both indoors and outdoors as needed

Physical Requirements

• Ability to lift and carry up to 40 lbs regularly
• Standing, walking, bending, reaching, pushing, and pulling throughout the shift
• Ladder Climbing
• Working in a warehouse and retail environment

Hours of Work

Varying schedule including evenings and weekends.

Benefits for Full-Time Employees

• Employee pricing
• Group insurance benefits
• Paid sick days
• Great working conditions
• Progressive vacation entitlement to support work–life balance

To Apply

Only potentially qualified candidates will be contacted.

We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Please visit our careers page to see more job opportunities.