Solo Incorporated is
a manufacturer and importer of sprayers, mist blowers, air blowers, and cut-off
saws. We have been in business for over
75 years and in Newport News for 50+ years.
We sell into the home hardware, lawn & garden, janitorial supply,
and construction industries. Solo is a
world-wide company with offices in Virginia, Germany, New Zealand, South and
Central America, and China.
- Works with our outside vendor, Invoice Delivery Services to update Customer records and set up for EDI invoicing. This includes adding customers, output conditions, removing customers and providing all new information as necessary.
- Coordination for initial
Customer Master and Transactional Data Research as required for initiation
of EDI on-boarding process.
- Creates excel spreadsheets
to review, cleanse and evaluate size and scope of Customer Data
- Provides coverage over many
different skill sets as required ensuring SAP workflow is properly
functioning with EDI.
- Communicates with Customer’s
EDI team to assure all billing and shipping information is accurate and up
to date with all necessary requirements.
- Continuous updating and
sharing of spreadsheets with Database and AR team to ensure clean records
before Go Live.
- Ability to understand downstream
impacts of EDI order processing and advise appropriate teams of impact.
- Compiles spreadsheets of
statistics post EDI to keep accurate records of transactions of all on-boarded customers
- Demonstrated ability to work
effectively across departments for reporting and collaborates with
internal business and IT partners to resolve issues
- Assists with training for
both Customer Service and Accounts Receivable to understand the EDI
process for exceptions, resolutions and invoicing.
- Ability to identify and
analyze problems using sound judgment and share solutions in order to
effectively resolve issues.
- Ability to work
efficiently in a multi-task environment on a daily basis, independently
and with minimal supervision.
- Ability to relate and
explain technical information to non-industry personnel
- Prepare and maintain
database for electronic data interchange
- Accountable for the
stability, integrity, and efficient operation of the EDI information
systems that support core EDI functions.
- Monitor, maintain, support
and optimize all networked hardware, software and associated operating
- Apply proven communication,
analytical and problem solving skills to help identify, communicate and
resolve issues in order to maximize the benefit of EDI systems.
- Responsible for the design,
implementation and ongoing operations for the EDI environment.
Knowledge, Skills & Abilities:
oral and written communication skills
phone skills in addition to the ability to multitask.
Word, Excel and Outlook proficiency.
Education & Experience:
Degree and/or equivalent work experience. Minimum of 3 years of experience
working with EDI
years of Customer Service experience required.
EDI and SAP expertise preferred.