Subway Store Manager - Round Rock, TX

Destiny Foods, Inc., a franchise owner of Subway is seeking 2 qualified Store Manager for the Round Rock area.  Quick Service Restaurant (QSR) experience is desired but not required.  The Manager needs to be available for training at a specific Subway location and should remain flexible for a possible change in location based on business needs.  

A Store Manager has the ultimate responsibility for safeguarding the financial success of a specific franchise and maintaining the reputation of the company. The role must ensure efficient restaurant operations as well as maintain high production, productivity, quality, and customer-service standards.  A store manager is responsible for the functional areas of Inventory Control, Operations, Personnel Administration, and Sales.

Duties and responsibilities

• Monitor food and labor costs to meet store goals
• Completes store operational requirements by scheduling and assigning up to 15 employees; following up on work results
• Ensures availability of merchandise and services by maintaining inventories
• Ensures store is staff appropriately during high traffic and responsible for covering shifts as necessary
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
• Job performance management of all employees in meeting company policies, procedures, and guidelines
• Appraise staff performance and provide feedback to improve productivity
• Ensure standards of hygiene are maintained and restaurant complies with health and safety regulations along with Subway standards
• Ensures high standards of customer service is maintained
• Handle customer complaints and queries in an efficient and professional manner in line with Subway standards
• Achieves financial objectives by scheduling expenditures, analyzing variances, and initiating corrective action
• Secures merchandise by following security systems and measures.
• Protects employees and customers by providing a safe and clean store environment
• Maintains the stability and reputation of the store by complying with legal requirements
• Maintains professional and technical knowledge by attending training in the industry and required training through Destiny Foods and the University of Subway

Qualifications

• Proven recent work experience as a Shift Lead, Assistant Manager, Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven excellent customer service experience as a manager
• Food and beverage (F&B) knowledge
• Familiarity with restaurant management software, like Point of Sale (POS) and food delivery vendors
• Tracking of expenses, pricing, and vendor relationships
• Strong leadership, motivational and people skills
• Knowledge of food industry cost analysis and  
• Strong communication skills, tact, and diplomacy
• Self-motivated and ambition
• Enthusiasm and the ability to learn quickly
• Good organizational and time management skills
• Results-driven approach to work
• Decision-making and problem-solving skills
• Hold a Manager food handler permit or  obtain one within 30 days of the date of hire

Working conditions

Hours of work are generally irregular, long, and shift based, must be willing to work evenings, weekends, and on public holidays. Store Managers should expect to work a minimum of 45 hours a week but may work more based on the operations of the restaurant assigned. Some managers may work split shifts, with early starts, time off in the middle of the day and a return to work for a later shift. The Store Manager is the store's primary key-holder and may be called to the store before, during, or after business hours in the event of an emergency. Occasional local driving is may be required

Physical requirements

This is a physically demanding job is one where the incumbent is required to stand for extended periods of time, work long hours, lift heavy objects up to 50 on a regular basis, do repetitive tasks with few breaks, and so forth.

Direct reports

Assistant Manager, Shift Lead, Sr. Sandwich Artist, Sandwich Artist

Destiny Foods Inc., is an equal employment opportunity employer.