Chapter Program Manager
GIRL DEVELOP IT INC Oakland, CA $55000/Yr
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Chapter Program Manager
Location: Please note that this role is remote (and not exclusive to Oakland, CA as listed)

About Girl Develop It

Girl Develop It is a 501(c)3 nonprofit organization that provides affordable and judgment-free opportunities for adult women interested in learning web and software development. Through in-person classes and community support, Girl Develop It helps women of diverse backgrounds achieve their technology goals and build confidence in their careers and their everyday lives. 

About this Role

Girl Develop it is seeking an enthusiastic, experienced Program Manager to manage all aspects of our national chapter-based program and to spearhead a robust expansion strategy. The Chapter Program Manager will be responsible for supporting current chapters to ensure that program model is being implemented consistently; to provide technical assistance to chapter leadership team; and to execute a focused expansion strategy aimed at revitalizing stagnant chapters and growing new chapters. 

Duties & Responsibilities

The Program Manager role will report directly to our Program Director, and work very closely with other members of senior management and chapter leadership teams to provide crucial support to our 55 chapters in serving our 83,000+ members as well as expanding our reach to new markets. As a core member of the National Leadership (HQ) team, the Chapter Program Manager will:

  • Collaborate with national and Chapter Leadership teams, consultants and key partners to increase women’s access to affordable, in-person web and software development classes, nationwide as outlined in GDI’s mission and vision

  • Consistently and successfully communicate, coordinate, and execute GDI’s program strategy across all chapters to produce desired results

  • Formulate, implement, and monitor suitable, mission-aligned strategies to promote programmatic and key organizational objectives

  • Actively engage, recruit, and connect with diverse people in cultivating a pool of high-potential chapter leaders; and work closely with current chapter leadership teams to ensure resourceful community involvement by providing members opportunities to support the team—as TAs, Organizers, Instructors, Community Champions— while elevating themselves as leaders in tech

  • Evaluate chapter performance per established milestones and produce weekly progress updates and written bi-monthly chapter-specific reports including corrective action plan

  • As team lead, provide hands-on technical assistance to current chapters/leadership teams in support of assessing and responding to facilitating factors and barriers to improve chapter outcomes

  • Monitor and control Chapter Program Budgets and activities to ensure compliance with state, federal and organizational policies and procedures

  • Support National (HQ-led) initiatives and integrate them with chapter programs

  • Ensure that key outcomes are leveraged for maximum community and organizational impact, in focus areas including growth, participation, and student success

  • Provide support for ongoing programming and training for chapter leadership

  • Help develop the necessary systems, processes, and tools to better support the facilitation, collection, and sharing of knowledge that is generated by chapters

  • Help strategize and develop methods and tools for new chapter onboarding/orientation by staying current on industry standards and best practices

  • Monitor and distill discussions on community channels (e.g., Twitter, Slack, email), surfacing key issues and needs for chapters, connecting people, and promoting collaboration across GDI internally  

Requirements

  • Commitment to the mission of Girl Develop It

  • Demonstrated experience in program management

  • Strong project management, customer service, and communication skills

  • Excellent computer skills and comfort learning new technologies

  • Understanding of the challenges of cultivating, training, and supporting diverse audiences

  • Proficiency in Google Apps (including Gmail, Drive, and Apps for Business)

  • Excellent verbal and written communication skills

  • Experience working as part of a distributed team

  • Dedication to efficiency, both of individual habits and organizational programs

  • Attention to detail

  • Strong problem-solving and analytical skills

  • Flexibility, initiative, and desire for a high level of personal ownership and accountability

  • Personal qualities of integrity, credibility, maturity, and confidence

  • Ability to travel/work away from home as needed at least once per quarter 

Recommended Skills and Experience

  • Experience in community organizing and/or community management — both online and in-person — and group facilitation

  • 501c3 nonprofit experience

  • International nonprofit or NGO knowledge and/or experience

  • Knowledge of computer science, technology, and/or education sector

Starting salary range is $50,000 to $55,000 in addition to a generous benefits package. GDI offers scheduled performance-based salary increases on a 6-month cycle for the first 24 months of employment, and on a 2-year cycle thereafter.

To Apply: Please upload a single PDF file that includes both your cover letter and resume and respond to the three pre-interview questions. Applications will be accepted on an ongoing basis until July 15, 2017. Interviews will be conducted until the position is filled.

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