Teller / Member Service Representative (Customer Service & Account Services)

Chief Financial Credit Union Rochester Hills, MI $18.00 to $22.00 per hour
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📍 Full-Time | Branch Operations | Credit Union $18-$22/hr, advancement available 

Chief Financial Credit Union is seeking a friendly and detail-oriented Teller / Member Service Representative to provide exceptional service to our members.

This is a full-service frontline banking role where you will assist members with financial transactions, open and maintain accounts, and help members access services that support their financial goals.

If you enjoy helping people, working in a team environment, and delivering accurate, professional service, this is a great opportunity to start or grow your career in banking.



What you'll do:

Process deposits, withdrawals, loan payments, and other financial transactions accurately

Open, close, and maintain consumer accounts and services

Assist members in-branch and by phone with account questions and transaction needs

Identify member needs and recommend appropriate financial products and digital services

Balance cash drawer and complete daily teller balancing procedures

Maintain compliance with banking regulations, security procedures, and credit union policies

Deliver friendly, professional service that builds strong member relationships

What We're Looking For:

Strong customer service and communication skills

Attention to detail and cash-handling accuracy

Ability to multitask in a fast-paced environment

Professional, reliable, and team-oriented mindset

Comfortable recommending products and services that support member needs

Great Opportunity for Customer Service Professionals

This role is a great fit for candidates with experience in:

Retail customer service

Cash handling positions

Hospitality or service roles

Sales or customer-facing environments

Many successful tellers begin their careers in retail or service industries and grow into long-term careers in banking and financial services.

Career Growth Opportunities

Chief Financial Credit Union is committed to employee development.

Opportunities to advance through our Member Service Representative career path with increasing responsibility and pay.

Many team members begin in frontline roles and advance into positions such as:

Member Service Representative II

Branch Team Lead

Branch Supervisor

Other operational and financial services roles within the organization

Compensation & Benefits

We offer a competitive compensation and benefits package, including:

💲 $18–$22 per hour depending on experience (advancement available)

Medical (BCBSM PPO & HMO options) with 70-80% employer contribution

Dental insurance with employer contribution

Vision coverage

401(k) with employer match

Generous Paid Time Off

Paid Federal holidays with branches closed

Professional development opportunities

Positive, supportive team environment

Start Your Career in Banking

At Chief Financial Credit Union, our frontline employees play an important role in helping members achieve financial success while building rewarding careers in financial services.

If you're looking for a stable organization that values teamwork, professionalism, and member service, apply today.

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