Teller / Member Service Representative (Customer Service & Account Services)
📍 Full-Time | Branch Operations | Credit Union $18-$22/hr, advancement available
Chief Financial Credit Union is seeking a friendly and detail-oriented Teller / Member Service Representative to provide exceptional service to our members.
This is a full-service frontline banking role where you will assist members with financial transactions, open and maintain accounts, and help members access services that support their financial goals.
If you enjoy helping people, working in a team environment, and delivering accurate, professional service, this is a great opportunity to start or grow your career in banking.
What you'll do:
Process deposits, withdrawals, loan payments, and other financial transactions accurately
Open, close, and maintain consumer accounts and services
Assist members in-branch and by phone with account questions and transaction needs
Identify member needs and recommend appropriate financial products and digital services
Balance cash drawer and complete daily teller balancing procedures
Maintain compliance with banking regulations, security procedures, and credit union policies
Deliver friendly, professional service that builds strong member relationships
What We're Looking For:
Strong customer service and communication skills
Attention to detail and cash-handling accuracy
Ability to multitask in a fast-paced environment
Professional, reliable, and team-oriented mindset
Comfortable recommending products and services that support member needs
Great Opportunity for Customer Service Professionals
This role is a great fit for candidates with experience in:
Retail customer service
Cash handling positions
Hospitality or service roles
Sales or customer-facing environments
Many successful tellers begin their careers in retail or service industries and grow into long-term careers in banking and financial services.
Career Growth Opportunities
Chief Financial Credit Union is committed to employee development.
Opportunities to advance through our Member Service Representative career path with increasing responsibility and pay.
Many team members begin in frontline roles and advance into positions such as:
Member Service Representative II
Branch Team Lead
Branch Supervisor
Other operational and financial services roles within the organization
Compensation & Benefits
We offer a competitive compensation and benefits package, including:
💲 $18–$22 per hour depending on experience (advancement available)
Medical (BCBSM PPO & HMO options) with 70-80% employer contribution
Dental insurance with employer contribution
Vision coverage
401(k) with employer match
Generous Paid Time Off
Paid Federal holidays with branches closed
Professional development opportunities
Positive, supportive team environment
Start Your Career in Banking
At Chief Financial Credit Union, our frontline employees play an important role in helping members achieve financial success while building rewarding careers in financial services.
If you're looking for a stable organization that values teamwork, professionalism, and member service, apply today.