Field Service Engineer (In-house)
Nuclein
Austin, TX
Position Summary.
The Field Service Engineer (In-house) will support the Nuclein service repair depot by troubleshooting and repairing instruments returned from the field as well as supporting in-house instrument repair. Will include managing inventory, completing required documentation and supporting quality improvement initiatives.
Essential Duties and Responsibilities.
- Perform decontamination of instruments returning from the field
- Troubleshoot and repair instruments in the Service Depot
- Collaborate with engineering to address instrument failures
- Test and troubleshoot finished products for quality defects
- Document/Record activities and data on Batch Records/Device History Records (DHRs) and or Servicing Records
- Ensure completeness and accuracy of completed records
- Interpret engineering drawings and technical documentation
- Discern quality of parts and materials used in production
- Inventory parts and tools used in the Depot process
- Accumulate and prepare performance data
- Follow company Standard Operating Procedures (SOPs) and directives
- Help improve processes and provide feedback to ensure better output
- Maintain the tools used to diagnose and repair products
- Keep a clean and well-maintained workspace and equipment
Education, Qualifications, and/or Experience.
- Associates degree in electronics, or equivalent Military or work-related training in electrical test and repair preferred.
- Minimum 5 years testing or technician or field service experience preferred
- Prior medical device experience preferred
- Experience using ESD procedures
- Prior experience working in an FDA regulated or ISO manufacturing environment with GMP knowledge preferred
- Ability to follow strict protocols and adhere to quality standards
- Ability to read and understand manufacturing instructions and SOPs, blueprints and schematics
- Strong troubleshooting and problem-solving skills
- Strong communication skills
- Strong computer skills, including MS Office, internet and email
- Possess excellent hand-eye coordination with an attention to detail
- Flexibility to handle changing needs and demands, as well as navigate process improvements
- Experience working with small and intricate parts
- Must possess strong teamwork skills and work well with others
Physical Requirements.
- Repetitive Motion: Mostly computer use
- Weight Lifting: < 25 lbs
- Ability to sit or stand for extended periods of time
- Must possess good communications skills
- Occasional use of PPE may be required in laboratory/manufacturing/warehouse areas
LOCAL CANDIDATES ONLY - SPONSORSHIP IS NOT OFFERED AT THIS TIME
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