Front Office Receptionist
Scottsdale, AZ negotiable
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Front Office Receptionist:

·    High volume holistic urgent care and primary care facility in North Scottsdale is seeking a full time front office receptionist.  You must have a passion for holistic medicine and a desire to make the world a better place.   The ideal candidate will possess the ability to multi-task, exhibit flexibility, be detail oriented and accurate.  Organization and professionalism is a must. 

 

 Job Duties:

·         Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

·         Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
  • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies, verifying receipt of supplies; scheduling equipment service and repairs as directed by the Office Manager.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.


 

Qualifications:

·         3 + years of experience working in a medical front office or similar client/patient facing fast paced environment

·         Proficient in EMR

·         Computer proficient

·         Fast-learner

 

·         Stellar customer service skills

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