JOB TITLE:                Marketing Coordinator

Division:                     Marketing

Reports to:                 Senior Vice President of Marketing

FLSA Status:             Full-time, Non-Exempt

Description:

The Charleston Metro Chamber is seeking a creative, organized and detail-oriented team member to join our innovative and collaborative Marketing team. The Marketing Coordinator supports all Marketing department efforts to promote the mission and enhance the image and visibility of the Chamber. The candidate will have the opportunity to grow into a multi-faceted marketing professional by working alongside the Marketing team on internal and external communication efforts, digital communication strategies, event promotions, public relations strategies and maintaining brand consistency. This team member has the responsibility of scheduling and coordinating department projects to ensure the department completes projects timely, effectively and efficiently. The candidate will also manage our social media channels and should be a strong content writer with a passion for telling stories. We are looking for a candidate who can produce high quality, detailed work while working within the framework of our established guidelines.

Responsibilities:

·         Alongside Marketing Manager, coordinates marketing projects, to include scheduling, collaborating across departments, providing updates and ensuring projects are completed on time.

·         Responsible for project management and prioritization of content calendar.

·         Represent the marketing department as the first point of contact with liaisons from other organizational departments, utilizing project guidelines and assessment process to ensure clarity and direction for marketing production needs.

·         Manage Chamber social media channels, including maintaining social media calendar, developing creative social content, scheduling posts and tracking social media analytics with guidance from Marketing Manager.

·         Write content for Chamber website, electronic newsletters, publications and social media channels.

·         Assist with digital communication efforts, including posting and updating content on the Chamber website and building and distributing marketing emails.

·         Develop promotional plans for all Chamber programs and events.

·         Attend Chamber programs and events for social media coverage, capture photos and videos, provide assistance and create follow-up content.

·         Track and analyze website, social media and email marketing analytics, providing quarterly reports and recommendations.

·         Assist in public relations efforts, including drafting and distributing press releases, updating and maintaining segmented media lists and submitting Chamber programs and events to local media calendars.

·         Track and share Chamber media mentions and provide quarterly report of coverage.

·         Support the Chamber’s goals, initiatives and brand commitments, working with appropriate members, stakeholders and staff.

·         Maintain understanding of each division’s goals and objectives, as it relates to project design and deliverables.

·         Other duties as assigned.

Minimum Qualifications

·         An associate or bachelor’s degree in communications, marketing, journalism or related field.

·         One to three years’ experience in similar role.

• Experience in social media and digital communication platforms and scheduling with platforms such as Sprout Social.
• Ability to organize and manage multiple priorities and experience with project management software such as Asana.
• Experience working with Adobe Create Suite preferred.
• Knowledge of WordPress and Google Analytics.
• Strong content writer and storyteller.
• Exceptional eye for detail with strong proofreading and editing skills.
• Must have strong interpersonal skills and good judgment and be capable of communicating with a diverse range of individuals.
• Flexible attitude and is comfortable working in a fast-paced team environment.
• Excellent computer skills including all MS Office applications. (Word, excel, outlook, PowerPoint) required.
• Must have strong customer support orientation (for internal/external customers) and demonstrated professional demeanor.

Required skills:

1. Proactive in addressing issues before they are a concern to the staff
2. Collaborative, not directive, in your communication approach
3. Exhibit a solidly calm demeanor under stressful situations
4. Is results driven and tenacious
5. Can take initiative to address issues
6. Collaborate with team members to find the most comprehensive solutions for all involved
7. Take accountability for own actions, words and behavior
8. Know when a situation requires urgency and when to prioritize in light of financial ability and/or viewing the matter from a high-level organizational view
9. Encouraging to your co-workers
10. Seek out opportunities to grow and improve, not wait for them to show up
11. Self-directed and able to work with little supervision
12. Ability to multi-task in a busy, fast-paced environment
13. Have a servant heart

Other Relevant Attributes Necessary for Success:

1. Self-starter who can anticipate the next thing, move, etc. and can help see where Chamber should or shouldn't weigh in.
2. A strategic thinker, who can see the big picture
3. Understands the Chamber’s work and has buy-in into our mission
4. A hard worker, not a clock watcher. Someone who will work to get the project done.
5. A professional who is an excellent representative of our organization.
6. Team oriented.  Not an "I", but a "we" person.

SUPERVISORY RESPONSIBILITIES

·         None

SKILLS AND ABILITIES

LANGUAGE SKILLS

1. Ability to read, analyze, and interpret general business periodicals, professional journals, or budget reports.
2. Ability to effectively present information and respond to questions from senior leaders, managers, and employees using tact, courtesy and cooperativeness.

MATHEMATICAL SKILLS

1. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

1. Ability to define problems, collect data, establish facts, and draw valid conclusions.
2. Ability to deal with a few abstract and concrete variables, exercising judgment, resourcefulness, ingenuity, and initiative.

OTHER SKILLS AND ABILITIES

1. Computer Knowledge to include: Microsoft Office
2. Knowledge of MS Excel

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will†relationship.