Surveillance Agent
Valley Forge Casino Resort King Of Prussia, PA Depends upon Skills and Experience
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Summary 
Responsible for monitoring the activities of all patrons and employees in the casino. 

Job Duties 
Operates electronic surveillance equipment. Complete department reports as required.  Reports to the surveillance supervisor and informs management of any illegal activity.  Observes patrons and employees for cheating, theft or any other illegal activity. Cooperates with other departments with regards to surveillance reports. Attendance in court is required if needed.  Ensures compliance with federal and state gaming regulations. 

Qualifications 
High school diploma or equivalent. One year of related work experience preferred or combination of education and experience. Must qualify for and maintain licensure as required by Pennsylvania Gaming Control Board.  Must have thorough knowledge of the Responsible Gaming Program. 

A Surveillance Agent should be prepared to : 
·         Acquire skills to use Advanced Surveillance Technology. 
·         Initiate and conduct investigations in many different areas. 
·         Perform exceptionally well in a constantly changing environment. 
·         Learn to employ strategic planning towards achieving goals. 
·         Learn to analyze intelligence towards developing investigations. 
·         Continually learn elements of Human Behavior and Non-Verbal Intelligence to improve surveillance functions. 
·         Demonstrate exceptional communication ability. 
.          Be naturally curious, creative and driven to learn and enjoy. 

Valley Forge Casino Resort is an EEO employer - M/F/Vets/Disabled
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