Under Direction from the Cage Shift Manager, is responsible for direct supervision of cage cashiers
Supervises the daily Cage operations on the Casino floor for an assigned shift. Enforces Casino regulatory rules and regulations, Casino internal controls and accounting controls in order to safeguard the company’s assets. Assists in monitoring business demands and makes necessary scheduling and staffing adjustments. Assists the Cage Shift Manager with day-to-day operation of the Cages to include training, counseling, and supervision of employees. Promotes superior guest service to both internal and external guests. Establishes and maintains positive working relationships with all departments. Handles guest service and employee related issues with composure and professionalism. Assumes the responsibilities of the Cage Shift Manager in his/her absence. This Cage Supervisor is responsible for the Marker Bank, unless they are acting as the Cage Shift Manger on duty. In the event that a Cage Supervisor is acting as a Cage Shift Manger, another Cage supervisor will be responsible for the Marker Bank. Performs other related duties as assigned. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Ensures compliance with all regulatory controls and the Pennsylvania Gaming Control Board.
Previous money handling and Supervisory experience preferred. Basic computer input skills. Must be able to work various shifts and flexible hours. Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program.
Valley Forge Casino Resort is an EEO employer - M/F/Vets/Disabled