Shop Foreman
The Peterbilt Store New England LLC Fitchburg, MA Pay determined by qualifications
Share:

SUMMARY

Ensures that repairs are performed correctly, efficiently and safely by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.

 

ESSENTIAL DUTIES

 

Ensures that all repairs are assigned to technicians properly trained to perform specific repairs.

Understands and ensures compliance with manufacturer warranty and policy procedures.

Checks progress of each repair order throughout the day.

Provides technical support for technicians when necessary.

Monitors shop condition, including cleanliness, safety, and the condition of shop equipment.

Monitors technicians' daily productivity reports 

Other duties may be assigned.

 

OTHER DUTIES

Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.

Road tests vehicles to quality-check work performed.

Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.

Reports problems to the service manager or dealer.

Ensures the proper care, storage, and inventory of special tools.

Assists technicians in developing their skills.

Fills in for service advisor 

Keeps abreast of new equipment and tools available and recommends purchases.

Other duties as assigned 

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

EDUCATION and/or EXPERIENCE

• Two to four year’s related experience and/or training; or equivalent combination of education and experience.

 

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write correspondence. 

• Ability to read, analyze, and interpret technical procedures. Ability to write business correspondence.

 

MATHEMATICAL SKILLS

• Ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, and volume. 

 

REASONING ABILITY

• Ability to solve practical problems and deal with a variety of variables in situations where only limited information exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Ability to define problems, collect data, establish facts, and draw valid conclusions. 

• Ability to apply principles of logical or scientific thinking to a wide range of practical problems

 
The Peterbilt Store New England LLC is an EEO employer - M/F/Vets/Disabled
 
 
By clicking the button, I agree to the GetHired Terms of Service
GetHired.com member? Login to Apply