Cafe Manager

Job Title: Café Manager (Culinary Lead)

Reports to: Ownership

Classification: Full-Time

The Vibe:
At MOZZ, mozzarella isn’t just an ingredient—it’s our ritual. Since 2009, we’ve been obsessing over the world’s finest ingredients and sharing Italian cheesemaking traditions with our community. Our Newport location is a high-energy hub featuring a cheesemaking facility, pizzeria, and specialty market. We don’t just serve food; we "make people’s days."

Summary:

The Café Manager oversees the café’s success, bridging culinary execution and guest hospitality. They manage food costs, kitchen workflows, and guest service standards.

Responsibilities:

- Culinary & Operations Management: Ensure food quality, presentation, and safety. Oversee BOH workflows, including prep schedules and line efficiency.

- Financial Oversight: Monitor P&L, food waste, labor costs, and inventory turnover. Conduct yield testing and implement cost-control measures.

- Guest Experience: Maintain a high-profile presence, resolve guest concerns, and ensure consistent service.

- Staff Development: Hire, train, and manage kitchen and service staff for a cohesive team.

- Compliance: Adhere to health department regulations and internal safety protocols.

Skills & Experience:

- Culinary Expertise: Proven professional cooking background; contribute to menu development and maintain recipe adherence.

- Hospitality Leadership: Minimum of 5 years in a management role in a food service or café environment.

• Business Acumen: Strong inventory management and labor scheduling skills.

• Education & Certification: Preferably a degree in Culinary Arts or Hospitality Management; current ServSafe Manager certification required.

• Language: Bilingual English/Spanish is highly preferred for effective communication.

Core Competencies:

• Adaptability: Transitioning from kitchen production to front-of-house guest relations.

• Efficiency: Optimizing kitchen layouts and service sequences to minimize wait times.

• Communication: Clear verbal and written communication for team briefings and vendor negotiations.