VIP Casino Host

Summary:

Builds relationships with VIP guests for the purpose of improving customer service, developing and implementing new promotions and increasing revenue.

Job Duties

Establishes personal relationships with players. Must be a visual presence on the floor and handle any customer disputes. Follows up to ensure guest satisfaction. Assists with the administration of promotions and special events as requested.  Other duties may be assigned. 

Qualifications

Associated degree preferred. Previous experience as a casino host in a complex casino environment, or two years of experience in a related field. associates degree with two years hospitality experience may be substituted for previous casino host or hospitality experience. Strong verbal and written skills.  Must be able to work various shifts, flexible hours and holidays. Must be able to obtain all necessary licensing.