Floor Attendant
SCOPE OF POSITION:
The Electronic Gaming Floor Attendant ensures guest satisfaction and assists in fulfilling objectives and goals within the Electronic Gaming Department.
DUTIES AND RESPONSIBILITIES:
The following are examples only and are not intended to be all inclusive or restrictive; other duties may be assigned as necessary. Requirements for this position are necessary for us to reach our fullest potential in providing a superior entertainment experience to our guests.
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Performs all functions in accordance with applicable laws and gaming regulations, the mission statement, and objectives of the The Cold Spot, LLC. as well as established policies, procedures, and controls.
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Meets and exceeds the attendance policies and adheres to regulatory, departmental, and company policies at The Cold Spot, LLC.
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Provides excellent guest service by being hospitable and friendly to all Cold Spot / Wild Bill's guests and fellow employees.
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Performs assigned EGD department activities in accordance with the policies and procedures described by The Cold Spot, LLC.
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Acts as a host and answers guest concerns and questions. Able to effectively communicate to all guests.
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Communicates with supervisors and team members.
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Removes and clear jams, refill tickets, and provides preventative maintenance to EGD machines.
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Maintains working relationship and assists the EGD Technician
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Responsible for serving food and drinks to guests.
- Redeem Cashout Tickets for guests, make change, etc.
- Recognizes and uses EGD codes and pay out combinations.
- Performs additional duties and responsibilities as deemed necessary or assigned by management
- Must be at least 21 years of age.
- Must be available to work any shift in a 24 hour/ 7 days operational work week including weekends and holidays.
- Must be able to work long hours under stressful conditions.
- Must be able to lift 25 pounds or more.
EDUCATION AND EXPERIENCE:
- Must have a high school diploma or GED Certificate.
MATHEMATICAL SKILLS:
- Ability to count and verify various sums of money: coin/cash by adding, subtracting, dividing and multiplying.