General Manager - Commercial Laundry

Under the direction of the Chief Operating Officer the General Manager is responsible for all aspects of the Production, Maintenance, Logistics and Customer Service departments; quality, customer relations, housekeeping, security, safety and maintaining an outstanding workforce.

• Produces reports for Weekly Operating Reports, Key Indicators, Payroll and Human Resources.
• Planning, directing and coordinating services in compliance with company goals and objectives.
• Daily/Weekly/monthly workforce forecasting to meet budgetary/volume/customer needs
• Assists in the development of the annual budget.
• Establishing and controlling conditions of production/service in order to satisfy customer and quality and production specifications.
• Directing the shift managers in provision and execution of operating strategies and plans.
• Organizing and directing workflow for satisfying production/service requirement in a cost-efficient manner.
• Developing and motivating the cost-effective alternatives and improvements to production process.
• Maintaining employee safety and morale by creating safe working and efficient working environments
• Maximizing the efficiency of production lines and ensuring effective employment utilization
• Monitoring facility purchasing process to include:  auditing, guideline compliance and General Manager/Plant Manager approval
• Presenting data and solutions to customers, both internal and external
• Managing facility-wide, cross-functional operations improvement projects
• Through direct report, managing the equipment and machineries in order to maintain smooth workflow.
• Ensure that, as the company grows, processing capabilities meet or exceed all industry and customer requirements for cost, quality and responsiveness
• Execute a continuous improvement approach to ensure year-over-year productivity improvements are realized
• Be responsible for setting goals and objectives for direct reports to ensure company objectives are met.
• Will be required to perform other duties as requested, directed or assigned.

 QUALIFICATIONS

• BS/BA in Management or equivalent work experience; minimum 5 years operations/management experience - preferably laundry operations with large-scale plants in management or commercial field.
• High level leadership and decision making skills
• Able to motivate, influence, and train people
• Able to interact with all professionals of Plant Management.
• Bilingual skills a plus.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing environment
• Exhibits initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Ability to use knowledge of working environment to meet established goals and objectives.
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook.