Interpreter, ASL (American Sign Language) Houston/Dallas

MasterWord Services (MWS) provides language services solutions in over 250 languages, across four different continents. Services we provide include Translation, Localization, Onsite Interpreting, Video Remote Interpreting (VRI), and Over-the-Phone Interpreting (OPI) Services. Our clients include some of the world’s largest businesses, government entities, healthcare organizations, educational institutions and not-for-profit organizations.

We offer a competitive salary and extensive benefits package. We offer a casual and relaxed, yet professional environment where people can learn and grow with the company. We are looking for a Interpreter, ASL (American Sign Language) to join our Deaf and Hard of Hearing Team as we continue to grow the business.

Interpreter, ASL (American Sign Language)

The Interpreter: ASL provides American Sign Language (ASL) interpretation, transliteration and sight translation communication access either consecutively or simultaneously to appointed Deaf or Hard of Hearing and associated clientele.

Status: Full-time

Location: Houston, TX / Dallas, TX

Roles and Responsibilities:

General duties include without limitation:

• Adhere to NAD/RID Code of Professional Conduct
• Adhere to and follow all MasterWord ISO required processes in reporting, escalation and documentation.
• Adhere to the MasterWord Communication Plan for all internal and external communications.
• Attend scheduled division specific events when applicable.
• Includes but not limited to: provide effective communication interpretation services to members of the Deaf and Hard of Hearing community both in-person and remotely in diverse industry settings
• Support the Deaf and Hard of Hearing Department with internal interpretation needs for Deaf/HH staff, operational needs, and other duties for the division as assigned.
• Provide observational feedback on operational or service adjustments that may be needed such as the recommendation for a Certified or Qualified Deaf Interpreter
• Demonstrate MasterWord’s core values at all times in conjunction with any MasterWord performed duty or responsibility.
• Other duties as assigned, record and file retention, and other related general office duties.
• Backup receptionist and administrative assistant duties as required.
• Other duties may be assigned.

Required Qualifications:

•         Associate’s degree or higher is preferred or five (5) years of compensated interpreting experience preferred or equivalent combination of education and experience.
• Broad Knowledge of Deaf culture, the ASL interpreting field, basic linguistics, and medical terminology in American Sign Langue and English
• Progressive experience in medical interpretation settings working within diverse organizations and multi-cultural environments.
• Must be willing to work occasional extensive hours to meet possible client needs and provide after-hours on call support on a scheduled rotating basis.
• Exceptional oral and written communication skills

EEO/M/F/D/V