Medical Front Office Receptionist and Phones

Front Office Receptionist – Full Time

We are seeking a reliable and professional Front Office Receptionist to join our busy medical practice. This position plays a key role in ensuring a smooth and welcoming experience for our patients, both in person and over the phone. Travel to our Scottsboro satellite office will be required as needed to support front desk operations at that location.

Key Responsibilities include, but are not limited to:

• Managing high-volume phone calls in a courteous and efficient manner

• Scheduling appointments and verifying insurance eligibility

• Patient check-in and check-out

• Handling medical records and patient data entry

• Posting charges and payments accurately

• Assisting with various administrative duties as assigned

Essential Skills and Qualifications:

• Organized and detail-oriented with the ability to multitask effectively

• Energetic, professional, and positive attitude

• Excellent communication, telephone, and computer skills

• Strong problem-solving and analytical abilities

• Personable and empathetic with patients and their needs

• Team player with a collaborative mindset

• Prior experience with medical insurance and front office procedures

• 1 year of experience as a medical receptionist preferred

Benefits:

• Health, Dental, and Vision Insurance

• Life and Disability Insurance

• 401(k) Retirement Plan

• Paid Time Off

• Employee Discount

• Uniform Allowance

• Monday to Friday schedule