Office Coordinator (SF Downtown)

Immediate opening available for a Receptionist/Client Care Specialist in San Francisco for a reputable court reporting agency. This is an excellent opportunity for someone who enjoys working in a fast-paced, challenging environment. This position is a standard 40-hour work week with hours from 8:30am - 5:00pm, although occasional over-time or an altered shift due to workload may be required.

Candidates must possess excellent interpersonal and customer service skills to communicate with clients, visitors and staff. They must also have the ability to operate multi-line telephone systems and office equipment such as computers, printers, scanners, Polycom systems and copiers. Due to our industry and the administrative portion of this position strong spelling and grammar skills are required. Familiarity with legal terms and an understanding of various office forms and legal documents is also beneficial to the job.

Receptionist duties vary daily and typically include: Greeting clients and visitors and answering visitor inquiries; Answering and routing incoming calls on a multi-line telephone system; Scheduling and routing clients; Maintaining and scheduling conference rooms; Maintaining the waiting area, lobby, mingling area or other public areas; Serving coffee or tea to guests; Set up, tear down and clean-up of client breakfasts and lunches; Ordering supplies; Scanning, photocopying, faxing and filing documents; Collecting and routing mail and hand-delivered packages; Other special projects and duties as needed and as time allows.

Successful candidates will have previous legal experience, be detail-oriented, have excellent organizational skills, be proficient in all Microsoft Office applications, and be a resourceful team-player capable of working independently and using initiative to accomplish projects. Most importantly, this position requires a high level of skill in client care, service, and presentation.

This position is the first point of contact with our agency. A professional appearance and polished demeanor are necessary. Business attire required. Other personal traits necessary to the job are: Respect for confidentiality and discretion; Attention to detail; Positive, professionally upbeat and friendly attitude; Patience in dealing with difficult visitors; Dependability.

The special projects portion of this position will be responsible to assist with other departments with tasks such as: Administrative tasks for our office tenants; Shipment of original transcripts to clients; Quality control checks of exhibits; Hand writing thank you cards; Hand deliveries of transcripts or appreciation gifts to clients; Documenting late copy order requests; Draft letters and correspondence as well as flyers and marketing items. 

This is an entry-level position. Please note the compensation below. We will only negotiate above the amount listed if the applicant has direct court reporting industry background. Thank you.