HR Generalist & Customer Service Representative

ND Landscape Services Georgetown, MA $25.00 to $30.00 per hour
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Position Summary

ND Landscape Services is seeking an organized and dependable HR Generalist & Customer Service Representative to support our employees, recruiting efforts, customers, and daily office operations.

This is a hands-on role for someone who enjoys working with people, managing multiple priorities, and helping keep processes organized and moving forward.

Responsibilities

Human Resources
  • Manage job postings, applicant screening, interviews, and candidate communication.
  • Coordinate onboarding, employee documentation, and personnel records.
  • Assist with performance reviews, employee changes, and leave administration.
  • Support seasonal hiring and subcontractor onboarding.
  • Maintain HR and recruiting systems.
Customer Service & Office Support
  • Answer incoming calls and assist customers professionally.
  • Document and route customer requests and service concerns.
  • Communicate scheduling and service updates.
  • Assist with invoices, statements, mailings, and general office tasks.
  • Support customer communications and basic marketing activities.
Qualifications
  • HR, recruiting, administrative, or customer service experience.
  • Strong communication and organizational skills.
  • Ability to handle confidential information professionally.
  • Proficiency with Microsoft Office.
  • HRIS or applicant tracking system experience preferred.
  • Bilingual Spanish/English is a plus.

Compensation & Benefits

$25.00–$30.00 per hour, based on experience

Benefits include health and dental insurance, HSA, 401(k), Paid Time Off, life insurance, long-term disability, and additional company benefits.

About ND Landscape Services

Since 1980, ND Landscape Services has provided full-service landscape management throughout the North Shore and Metro North area.

We value professionalism, continuous improvement, teamwork, accountability, and a strong sense of urgency.

Apply today to join the ND Landscape team.

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