Retail Store Supervisor/Key Holder - Vacaville

Job Summary

• Totals bill for merchandise, accepts payment, makes change for customers, and maintains and stocks store

• Occasionally oversee and effectively manage all aspects of retail sales environment

General Accountability

• May resolve customer complaints regarding sales and service

• Directs and coordinates activities involving sales of products

• Occasionally determines price schedules and discount rates according to guidelines set by owners

• Assists in establishing strategic marketing plans to achieve corporate objectives for products and services

• Stocks shelves, counters, or tables with merchandise

• Sets up advertising displays or arranges merchandise on counters or tables to promote sales

• Stamps, marks, or tags price on merchandise

• Obtains merchandise requested by customer or receives merchandise selected by customer

• Orders merchandise for customer when items not in stock

• Answers customer's questions concerning location, price, and use of merchandise

• Totals price and tax on merchandise purchased by customer to determine bill

• Accepts payment and makes change

• Wraps or bags merchandise for customers

• Cleans shelves, counters, or tables

• Removes and records amount of cash in register at end of shift

• Calculates sales discount to determine price

• Keeps record of sales, prepares inventory of stock, and orders merchandise

• Performs other related duties as assigned or requested

Job Qualifications

• Minimum Education: High school graduate or equivalent

• Minimum Experience: 3 Years (Retail)

Competencies

• Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason

• Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates presentation skills; Participates in meetings

• Written Communication - Writes clearly and concisely; Edits work; Presents data effectively; Able to read and interpret written information

• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks

• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives recognition to others as appropriate

• Customer service

• Sales and marketing

• Basic mathematical knowledge required

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