Front Desk Clerk - Seasonal
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Looking for a FUN place to work?

Point Sebago Resort is always looking for energetic and enthusiastic people who are dedicated to providing our guests with the best vacation possible. Our front desk clerks help us to provide amazing vacations for our guests by assuring that our guests are well-informed and properly checked in for the stay at Point Sebago.

Requirements

  • Must be able to handle the ebb and flow of customer service.
  • Must be able to communicate effectively and articulately with our guests.
  • Nights and weekends will be required.
  • Schedules may vary.
  • Must be able to work as part of a team.
  • Must maintain a positive and energetic attitude.
  • This is a seasonal, full-time position that works May - October.

 

Description of Duties

  • Must have working knowledge of the facilities, layout, programs, product line and Reservation system
  • Check-ins & Check-Outs
  • Wait on Guests & Visitors
  • Check to assure visitors have departed the resort
  • Register CSA’s guests
  • Assist in enforcing and supporting guest policies
  • Complete check-in packets for guests
  • Make reservations
  • Run reports from the reservation system on a daily basis
  • Keep office manager appraised of any problems or incidents that occur and may need to be acted upon
  • Mail confirmations, DVDs & other mailings that are needed
  • Inform guests of golf cart policies & assign guest to a golf cart
  • Involvement on weekends- dress up for themed weekends for check-ins
  • Any other task that may be assigned

 

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