Program Manager
JOB TITLE: Program Manager
Division: Community Advancement
Reports to: Associate Vice President of Talent & Lowcountry Careers Collaborative Program Officer
FLSA Status: Full-time, Exempt
Description:
The Lowcountry Careers Collaborative (LCC) is an initiative developed by the Charleston Chamber Foundation through the Charleston Metro Chamber of Commerce (the Chamber), in partnership with a community advocacy organization and a key employer in the focused industry sector. The program will bridge historical gaps in representation within workforce development to ignite inclusive and equitable growth that is equally beneficial to industries, the economy, and workers. We are committed to developing an equity-centric, employer-led approach that builds upon our existing regional training systems to offer pathways to higher-level careers. Federal grant funds have been awarded to support and amplify the program and we seek staff to align with the needs of the grant, as well as existing and future grant opportunities the foundation may manage. The Program Manager is responsible for the successful management and effective implementation of workforce development initiatives and programs. The Program Manager of the Charleston Chamber Foundation will work closely with our partners, Educate, Empower and Elevate (E3 Foundation) and Roper St Francis Healthcare.
Responsibilities:
· Ensures function and role is aligned to the programmatic needs and outcomes of the Lowcountry Careers Collaborative (LCC).
· Collaborate with Grants Officer to support healthcare sector-based employer collaborative developed to support the LCC’s programmatic outcomes
· Assists the Grants Officer with follow-up of LCC participant surveys and data collection
· Support the LCC
· Supports the planning and execution of the committees associated with the Chamber’s Talent initiatives
· Supports the planning and execution of events and conferences supporting the Talent work in education and workforce development
· Exercise strong volunteer management skills and serve as a contact for members
· This position is responsible for maintaining positive working relationships with areas schools, colleges, and other business partners
· Assists in updating Talent publications ie. Talent Demand Study, Regional College and Career Guide, Mapping Your Path, Common Skills in High Demand, and Wage and Benefits Survey
· Other projects as assigned
Minimum Qualifications:
1. Mission-Oriented, with a personal drive to serve the community
2. Ability to build and sustain relationships with members, partner organizations, educational partners, and business and industry partners
3. Experience working with educational programming or grants
4. Preferred 4-6 years of work experience in a related field or bachelor’s degree and 2+ years of experience
5. Ability to effectively present information and respond to questions from members, managers, and colleagues
6. Event planning or project management skills
- Ability to maintain confidentiality
- Excellent written and verbal communications skills
- Working in face-to-face customer service environment and demonstrating a strong ability to understand and effectively respond to customer needs
Required skills:
1. Entrepreneurial Work Style
a. Results driven and tenacious
b. Excellent verbal and written communication skills
c. Self-starter who addresses issues and works with little supervision
d. Accountable for own actions, words, and behavior
e. Critical thinking and problem-solving skills
f. Seeks out opportunities to grow and improve, not wait for them to show up
g. Ability to multi-task in a busy, fast-paced environment
h. Ability to manage and execute multiple responsibilities simultaneously, with close attention to detail.
2. Experienced Team Player
a. Collaborate with team members to find the most comprehensive solutions for all involved
b. Exhibit a solidly calm demeanor under stressful situations
c. Belief in the capacity of people to grow and change
d. Sense of ownership and pride in your performance and its impact on organizational success.
e. Team oriented. Not an “Iâ€, but a “we†person
3. Strong Communicator
a. Collaborative, not directive, in communications approach
b. Know when a situation requires urgency and when to prioritize in light of financial ability and/or viewing the matter from a high-level organizational view
c. Ability to communicate with all persons in a culturally competent manner
4. Cultural Competence
a. Experience working in a culturally diverse environment with a high level of cultural competence
b. Must be aware of target populations and work to meet their needs through an equity focused lens
Other Relevant Attributes Necessary for Success:
1. Team member experience with equity-focused work and how it impacts financial processes and procedures
2. Self-starter who can anticipate the next thing, move, etc. and can help see where the Chamber should or should not weigh in
3. Great time-management skills
4. A strategic thinker who can see the big picture
5. A professional who is an excellent representative of our organization
6. Have a servant heart
SUPERVISORY RESPONSIBILITIES
· None
SKILLS AND ABILITIES
LANGUAGE SKILLS
§ Ability to read, analyze, and interpret general business periodicals, professional journals, or budget reports.
§ Ability to effectively present information and respond to questions from senior leaders, managers, and employees using tact, courtesy and cooperativeness.
MATHEMATICAL SKILLS
§ Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent.
§ Understanding of statistical analysis and forecasting.
REASONING ABILITY
§ Ability to define problems, collect data, establish facts, and draw valid conclusions.
§ Ability to deal with a few abstract and concrete variables, exercising judgment, resourcefulness, ingenuity, and initiative.
§ Ability to exercise discretion while managing confidential information.
Work Environment
§ This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
§ Position Type and Expected Hours of Work*
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.