Commercial Insurance Customer Service/Payroll Assistant

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Position:                     COMMERCIAL INSURANCE CUSTOMER SERVICE/

PAYROLL ASSISTANT

 Date Created:                        9/30/16

 Job Status:                             Part Time to Full Time, Non-Exempt

 Objective of the position:  This is a dual position.  Providing customer service support to a commercial insurance producer and enhancing the productivity of Payroll Administrators for a human resources company.

 Job Summary – Morning spent providing customer service support to a commercial insurance producer/business owner.  Afternoons spent assisting payroll administrators with hiring of client employees, data entry into timesheets and our enterprise software system, scanning and filing.

 Knowledge, Skills and Abilities

 Good communication skills

  • Good attention to detail
  • Organization skills
  • Ability to multi-task
  • Good computer skills -- Enterprise software will be taught, Office, Excel and Outlook proficiency is desired.
  • Good ethical conduct
  • Preparing applications, submissions and proposals for new and existing clients
  • Working in online ratings systems for preparing quotes
  • Processing policy changes, issuing certificates and servicing existing clients

 Education and Experience

 No degree required.  A Georgia Property and Casualty Insurance License is desired.

 Essential Functions:

 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

 Enter data and otherwise work at a computer for extended periods of time.

  1. Read and understand hiring forms.
  2. Perform pre-employment drug screens
  3. Compile payroll data such as Garnishments, PTO time, taxes, deductions and benefits
  4. Collect data from electronic time clocks and review the data for accuracy
  5. Other activities as required from time to time.

  Physical Factors

 Must be able to lift 10-20 lbs occasionally

Must be able to bend or stoop

 Working Conditions

 Nominal hours are 8-5 Monday through Thursday.  8-12 Friday.  Some flexibility exists.

 
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