Customer Service

Description:

Paragon Residential Management manages several multifamily apartment communities throughout Upstate New York. We seek a full-time hourly Leasing Consultant with strong customer service skills to assist the Property Manager with marketing, paperwork, and lease-up of one of our newest communities (under construction) in Saratoga County, New York.  Will train the right candidate! 

 JOB DUTIES

- Greet new applicants with a friendly and welcoming demeanor

- Ask appropriate questions of prospective applicants in an effort to meet their needs; show apartments while showcasing the property and amenities

- Process applications and evaluate applicant's credit and eligibility to lease an apartment

- Assist the marketing coordinator with the development and implementation of various marketing initiatives

- Rent Collection

- Oversee and follow up with work orders in conjunction with the maintenance supervisor

- Apartment turnover oversight

- Prepare and Conduct lease signings / renewals

- Coordinate and conduct open houses

- Conduct apartment inspections

- Prepare weekly market surveys and leasing reports

- Maintain office files

- Work with and coordinate with third party vendors

- General administrative duties: phone calls, photocopying etc.

- Other special projects that might arise

- Some travel within Capital District may be required

- Comply with all state, local, and federal fair housing laws

QUALIFICATIONS:

- Must be extremely organized with extraordinary attention to detail

- Ability to handle a high stress environment with a calm demeanor while able to prioritize / oversee urgent matters as they arise 

- “People pleaser” who gets along well with others

- Excellent time-management skills

- Excellent computer and technology related skills

- Strong written and verbal communication skills

- Highly motivated and energetic

- 40 hours per week; minimum of one weekend day required each week

 Equal Opportunity Employer