Network & Computer Systems Administrator

Network and Computer Systems Administrator

JOB DESCRIPTION

TITLE: Network and Computer Systems Administrator

DEPARTMENT: Information Technology

REPORTS TO: Department Manager

FLSA STATUS: [Exempt]

EMPLOYMENT STATUS:  [Full-time]

 Position Summary:

Netchex is seeking a full-time Network and Computer Systems Administrator to organize, install, and support the company’s computer systems, including local area networks (LANs), wide area networks (WANs), virtual private networks (VPNs), WiFi networks, and other data communication systems.  This position will also be responsible for monitoring, managing and maintaining Windows/Linux servers, virtual environments, Windows/Mac workstations, and various mobile devices to ensure secure, robust, and efficient operations on a daily basis.

Supervisory/ Managerial Responsibilities:

            This position will be required to supervise IT Help Desk Support Specialist(s) and will require the ability to manage projects from planning to completion.

Essential Functions:

•           Provide network and system administration, configuration, management, maintenance, and troubleshooting to ensure that all systems are operational and secure.

•           Collect data in order to evaluate and optimize network and system performance. 

•           Monitor system resource utilization and trending for future capacity planning.

•           Perform hardware upgrades and software patches to servers and clients

•           Develop, maintain, and monitor procedures for all server backups as well as backups of other important resources in the network.

•           Regularly test the integrity of backups by designing and implementing disaster recovery plans for IT resources.

•           Perform network administration tasks including maintaining security baseline, upgrading software and hardware components, and maintaining configuration backups.

•           Document network / system topologies

•           Utilize change management procedures to add and remove users from a network and assign and update security permissions on the network.

•           Supervise IT Help Desk Support Specialist(s) and provide technical support to computer users in troubleshooting and solving network, systems, PC, and other peripheral equipment-related issues.

•           Provide remote support and assistance to employees in satellite offices

•           Maintain content-management database to ensure accurate inventory of IT resources

•           Stay current on the latest technology trends and innovation to provide insight into strategic and tactical decisions surrounding virtualization, storage, backups, wireless, telecommunications, infrastructure, business continuity and other technical systems as needed.

•           Document internal procedures.

•           Recommend procedure modifications or improvements.

•           Interface and coordinate with other information technology and information security team members

Job Specifications:

•           BS in Information Technology, Computer Science or related field

•           5+ years professional experience

Success Factors/Job Competencies:

•           Excellent customer-service and interpersonal skills

•           Strong oral and written communication skills

•           Ability to analyze and solve technical problems

•           Ability to research solutions to complex issues

•           Team player

•           Detail oriented

•           Ability to multi-task and manage time

Preferences:

            •           Active networking (e.g. Cisco, Microsoft, etc.) and/or security (CompTIA, ISC2, GIAC, etc.) certifications

Performance Standards:

            Work well with team members

            Keep up to date on information technology trends and innovation

Documentation and communication

Meet project deadlines

            Continual improvement

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.  All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.  The requirements listed in this document are the minimum levels of knowledge, skills or abilities.  This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.