Procedure Operations Manager

Procedure Operations Manager

Richmond, VA

This is an Outstanding opportunity to join one of the fastest growing trucking companies in the Southeast as a Procedure Operations Manager in Richmond, VA. Requires a minimum of 3 years of recent driver manager experience. Responsible for directing, coordinating and supervising the activities of dedicated drivers. Requires the ability to multi-task with a proven ability to make quick and logical decisions. Must have strong interpersonal skills and ability to effectively supervise and motivate truck drivers. Very competitive pay with benefits which include: health, dental, vision, life, paid vacation, paid holidays, 401k with Company match and much more. 

QUALIFICATIONS:

• High School Diploma; some college preferred
• 3 – 5 years of experience in a truckload environment
• General Knowledge of Excel, Power Point, Word and Microsoft Access
• Travel as needed

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversees the daily operations of drivers at the dedicated operation sites.
• Coordinates hiring, discipline and terminating employment for drivers and staff in coordination with appropriate Transport personnel.
• Provides weekly billing, driver payroll, driver logs, etc. to appropriate Transport personnel
• Supervises, schedules and trains drivers, supervisors and any other personnel as needed.
• Serves as point of contact for Internal and External Customers.
• Serves as on-site Transport Customer Service Representative to the customer.
• Provides management reports to appropriate managers at customer sites and to outside carriers.
• Serves as liaison to off site services.
• Provides management reports of all off site locations.
• Coordinates equipment needs with customers and outside carriers.
• Significant external contact with carriers and IP customers
• Required to be very responsive to the emails
• Manage daily non-Dedicated IP paper work requirements (Shipping Talley’s / Shipping Forms)
• Daily oversight to make sure the prior days loads are being picked up by assigned carriers as scheduled.
• Monitoring IP’s “KIWI” system for next day(s) forecasted load volume
• Monitoring IP’s “Box” system – IP’s internal billing / BOL system for loads that are ready
• Updates shipping manager on which carriers are assigned to each shipment
• Tenders all loads to carriers via email
• Monitors carriers acceptance / rejection of tendered load
• Re-tenders rejected loads to the next carrier in line on the routing guide
• Schedules shipments with customers
• Assigns loads to dedicated drivers and works with appropriate load planner(s) to coordinate backhauls
• Tracks to make sure drivers are on schedule for customer deliveries
• Schedules backhaul deliveries if required
• Manages all issues with spotters and local shuttle drivers
• Creates weekly billing sheet
• Creates weekly driver pay sheet for spotter and shuttle drivers
• Demonstrates support to the Transport System, Inc. Quality Management System and its objectives, as applicable.
• Other duties may be assigned.

Job Type: Full-time

Salary: $80,000.00 /year

Required experience:

• Management, Transportation. Administrative and Computer Skills: 3 years

Required education:

• High school or equivalent

• Do you have at least 3 years of Management, Transportation. Administrative and Computer Skills experience?
• Have you completed the following level of education: High school or equivalent?